Privacy Policy

Introduction

A2B Immigration Services ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our immigration consulting services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

We collect several types of information to provide and improve our immigration consulting services:

Personal Information

When you engage our services, we may collect:

• Full name, date of birth, and contact information (email, phone, address)
• Passport and identification documents
• Employment history and education credentials
• Family information and relationships
• Financial information for proof of funds
• Immigration history and travel documents
• Any other information relevant to your immigration application

Usage Data

We may also collect information about how you access and use our website, including:

• IP address, browser type, and operating system
• Pages visited, time spent on pages, and navigation patterns
• Referring website addresses

How We Use Your Information

We use the collected information for the following purposes:

• Immigration Services: To prepare and submit immigration applications on your behalf
• Communication: To respond to inquiries, provide updates, and communicate about your case
• Compliance: To comply with legal and regulatory obligations, including CICC requirements
• Service Improvement: To analyze and improve our services and website functionality
• Record Keeping: To maintain accurate client files as required by professional standards

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Immigration Authorities: We share your information with Immigration, Refugees and Citizenship Canada (IRCC) and other relevant government agencies as necessary to process your applications
• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., document translation, courier services)
• Legal Requirements: We may disclose information if required by law, court order, or government regulation
• With Your Consent: We may share information with other parties when you provide explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission and storage
• Secure file management systems with access controls
• Regular security assessments and updates
• Staff training on data protection and confidentiality

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with our legal and regulatory obligations. Client files are typically retained for a minimum of six years following the conclusion of services, as required by CICC regulations.

Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Objection: Object to the processing of your personal information in certain circumstances
• Portability: Request transfer of your information to another service provider

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: